Frequently Asked Questions

Are LaPlage apartments furnished? What is included in the price?

All our apartments are fully furnished and equipped. Prices always include water, electricity and bed and household linen and towels for all guests named in the contract. Services to help day-to-day life (for example, cleaning services) are also available.

How can I pay?

The reservation can be maid with online banking or a credit card.

How can I cancel the booking or change the booking dates?

You can cancel your reservation or adjust the check-in and check-out dates up to 30 days before your stay. Be sure to read the terms and conditions carefully beforehand.

Notice of changes or cancellation must be given in writing by emailing our customer service team. Our customer service contact information can be found on our website at

How and when to check-in?

Your apartment will be available from 2:00pm on the first day of your stay. Welcome!

We use key Safe lock box. You can find the code of the lock box in the information email sent 48h before check-in date.

Is there free Wi-Fi?

Yes, of course! Wi-Fi is included in the price of the apartments. The name of the Wi-Fi starts with “LaPlage…’’ and the password is sent to you in the information email send 48h before check-in date.

I need an extra bed. Is that possible?

Sure! We can deliver additional bed. Let us know during your booking or contact our customer service.

How and when to check-out?

Check-out is by 11:59am on the last day of your stay. The keys must be left inside the apartment. You will find the information for your key return in your confirmation email. If you lose your keys, please inform our customer service immediately.

At the end of my reservation, do I need to clean the apartment myself?

The apartment must be left in a good, tidy condition when you move out, so please take good care of the general tidiness during your stay.